Your privacy matters to us. This policy explains what data we collect and how we use it.

1. Who We Are Lune Etoile is an online jewellery store based in the United Kingdom. Our website is: luneetoile.co.uk

2. Data We Collect When you shop with us, we may collect:

  • Name, email address, and delivery address
  • Payment information (processed securely via Stripe — we never store card details)
  • Browsing behaviour on our site (via cookies)
  • Order history

3. How We Use Your Data We use your data to:

  • Process and fulfil your orders
  • Send order confirmations and updates
  • Respond to your enquiries
  • Improve our website experience

4. Third Parties We use trusted third-party services including:

  • Stripe – for payment processing
  • WordPress/WooCommerce – for our store platform
  • Email providers – for customer communications

We do not sell your personal data to any third party.

5. Cookies Our website uses cookies to improve your browsing experience. You can manage cookie preferences in your browser settings.

6. Your Rights Under UK GDPR, you have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time

To exercise these rights, email us at: hello@luneetoile.co.uk

7. Data Retention We retain your data only as long as necessary to fulfil your order and comply with legal obligations.

8. Contact For privacy-related enquiries: hello@luneetoile.co.uk

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